Privacy Policy

Last Updated: January 2026

At TrioRooms, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation with us.

Information We Collect

We collect information you provide directly to us when making a reservation or inquiry, including:

• Full name and contact information (email, phone number, address)
• Payment and billing information
• Booking details (check-in/check-out dates, room preferences, special requests)
• Identification documents as required by law
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you about your booking and stay
• Provide customer support and respond to inquiries
• Send promotional offers and updates (with your consent)
• Improve our services and guest experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (payment processors, booking systems)
• Legal authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at our front desk or through our website contact form.